How can we help?

Open the event in the app or on our website and tap Register. Fill in the short form, and pay at checkout if the event has a fee. On the website you can register without an account, with just your name, email address and phone number.

We email your ticket to you as soon as you're registered. It's also in the app, under Events → Registered, and on the website in My tickets when you're signed in. Show its QR code at the door.

Registered on the website without an account? Sign in to the app with the same email address, and your tickets move into your account. Can't find the email? Check your spam folder, or write to us.

You register as usual, and the club reviews your registration. We email you a link where you can see where it stands, or cancel it. If yours is confirmed, your ticket comes by email. For a paid ticket, you get a link to pay instead: nothing is charged until then.

You pay through Razorpay, by UPI, card, netbanking or wallet. Depending on the event, the money goes to MyOtherApp's Razorpay account or straight to the club's own. The total you see at checkout is what you pay.

Refunds are up to the club running the event. If you cancel or can't make it, there's no refund unless the club offers one. If the club cancels the event, it's responsible for refunding you. Ask the club first; if you can't reach them, write to us and we'll help where we can. The full rules are in our Terms.

If money left your account but you didn't get a ticket, write to us before you pay again.

See MyOtherApp for clubs for what your club gets, and Pricing for the plans. Questions about your club's plan or billing can come to us at the same address.

In the app, open the ⋯ menu on a post or a comment and choose Report post or Report comment. To stop seeing someone's comments, open the ⋯ menu on one of them and choose Block. They won't be told, and you can unblock them under Settings → Blocked Users.

For anything else, email support@myotherapp.in with a link or a screenshot, and tell us why. We review reports and act within 24 hours. The rules are in our Terms.