Terms and Conditions

Ownership

MyOtherApp is developed and managed by Edwin Emmanuel Roy and Muhammed R ("we," "us," or "our"). While we are not a registered company, we strive to provide a reliable and user-friendly experience through the Service.

What MyOtherApp Is

MyOtherApp is a platform where clubs and organisations host their events, and where people discover those events and register for them. Clubs publish events, take registrations and payments, check people in, issue certificates, run live rooms and post to their followers. Attendees find events, register, get their tickets and follow clubs.

We provide the platform. We don't organise or run the events listed on it: the club or organisation that lists an event is responsible for it.

Eligibility

MyOtherApp is made for students and the clubs and organisations they belong to, and is not directed at children. By using the Service, you confirm that you will comply with these Terms and applicable laws while using it.

Your Account

• Signing in: you can sign in with Google, with Apple, or with an email address and password. If you use an email address, we may ask you to confirm it with a code we send to it.
• Registering without an account: on our website you can register for an event with your name, email address and phone number, without an account. Your ticket is sent to that email address.
• Bringing those registrations into your account: if you later sign in with an account that has the same email address, and that address is verified, the registrations and tickets made under it move into your account. Google and Apple verify their addresses; for an email account, you verify yours with the code we send.
• Deleting your account: you can delete your account at any time. See Deleting your account for how, and for what is deleted and what is kept.

User Responsibilities

By using MyOtherApp, you agree to:

1. Provide Accurate Information: All users must provide true, complete, and up-to-date information during registration and while using the Service. Any false or misleading details may result in disqualification from events, revocation of issued certificates, or suspension from the platform.
2. Show Identification When Asked: Organisers may ask you to show identification at their events, such as a college ID or a government-issued ID. MyOtherApp does not verify your identity itself. If you can't show what the organiser asks for, they may refuse you entry.
3. Account Security: Users are responsible for maintaining the confidentiality of their login credentials. Any unauthorized access or suspicious activity should be reported immediately to support@myotherapp.in.
4. Compliance with Laws: Users must not engage in fraudulent activities, violate laws, or attempt to misuse the platform in any manner, and must follow the Acceptable Use rules below.

We reserve the right to suspend or terminate accounts that violate these responsibilities.

Acceptable Use

MyOtherApp has zero tolerance for objectionable content and abusive users. These rules apply to everything posted or sent through the Service: thread comments, posts and announcements from clubs, live-room questions and answers, reviews, event listings, and club websites.

You must not post, send or share anything that is or contains:

• Spam: unsolicited advertising, repeated or bulk posting, scams, or misleading links.
• Harassment: bullying, threats, intimidation, stalking, sharing someone's personal information without their consent, or targeting a person to humiliate them.
• Hate: content that attacks or demeans people because of their race, ethnicity, caste, religion, nationality, sex, gender, sexual orientation, disability or any similar characteristic.
• Sexual content: nudity, pornography or sexually explicit material, and anything at all that sexualises minors.
• Violence: threats of violence, graphic violence, or content that promotes or glorifies violence, self-harm or terrorism.
• Misinformation: false or misleading information that could cause harm, including fake events and false claims about an event, a club or a person.
• Illegal content: anything that breaks the law or helps someone else break it, including content that infringes someone else's copyright, trademark or privacy.
• Impersonation: pretending to be another person, club or organisation, or falsely claiming to represent one.

You also must not commit fraud, try to get around the Service's security or into anyone else's account, or otherwise misuse the Service.

If you break these rules, we may remove your content and suspend or terminate your account, without warning. We may report illegal content to the authorities.

Your Content

In the App you can comment on club threads, vote in polls and like posts. Clubs post threads and announcements, and run live rooms where attendees ask questions and answer quizzes and polls. Comments on threads are public: anyone can read them, with the commenter's name, in the App and on our website.

You are responsible for what you post, and you keep any rights you have in it. You allow us to store, display and share it within the Service so that the Service works as intended, for example by showing your comment to the people reading the thread. You can delete your own comments at any time.

We don't pre-screen everything posted on MyOtherApp, but we act on reports, and we may remove any content that breaks these Terms.

Reporting and Blocking

If you see something that breaks these Terms, please report it.

• A post or a comment, in the App: open the ⋯ menu on it and choose Report post or Report comment. Pick a reason (spam or scam, harassment or bullying, hate speech or symbols, sexual content, violence or threats, false information, or something else) and add a note if you like.
• A person, in the App: to stop seeing someone's comments, open the ⋯ menu on one of their comments and choose Block, followed by their name. They won't be told. You can unblock them under Settings → Blocked Users.
• A person, a club, or anything else, by email: write to support@myotherapp.in with a link to or a screenshot of what you're reporting, and tell us why.

We review reports and act within 24 hours, which may include removing content and suspending or terminating accounts. A comment that three different people report is hidden straight away while we review it.

Clubs and Organisers

If you run a club or organisation on MyOtherApp, or are on a club's team, you accept these Terms for the club as well as for yourself. The club is responsible for:

• Its events: describing each event accurately, including its date, venue, price and what's included; running it as described; and the safety of the people who attend.
• Its posts: everything it posts or sends through the Service, including threads, announcements, live rooms, emails, messages and its club website. All of it must follow the Acceptable Use rules.
• Attendee data: using the registration details it receives only for its events and activities, keeping them secure, and following the data-protection laws that apply to it.
• Payments to its own Razorpay account: if a club connects its own Razorpay account, payments for its events go straight to that account. The club is then responsible for those payments, including refunds, chargebacks and disputes, and for following Razorpay's terms. MyOtherApp is not a party to those payments.
• Its team: who it gives access to its dashboard, and what they do there.

We may remove an event, a post or a club, or suspend a club's account, if it breaks these Terms.

Posting to Social Accounts

A club can connect its accounts on Facebook, Instagram, LinkedIn and X, and have MyOtherApp post its events there. If your club does:

• You must be allowed to: connect only accounts your club owns or is allowed to post for, and follow each platform's own terms and rules.
• The club is responsible for what it posts: its words, pictures and links, and when they go out. MyOtherApp posts only what the club schedules or approves, as the club wrote it, and the Acceptable Use rules apply to every post.
• Posts can fail: a platform can refuse or delay a post, change its rules, or end our access. We tell the club when a post fails, but we can't promise that every post goes out, or goes out on time.
• We can switch it off: if a club's posts break these Terms or a platform's rules, or someone reports misuse, we can pause or end its posting, and disconnect its accounts.
• Disconnecting: a club's owner or admin can disconnect an account at any time; posts already published stay on the platform until the club deletes them there. See our Privacy Policy and the data deletion page.

Plans for Clubs

Clubs can use MyOtherApp on the Free plan or on a paid plan. The plans, their prices and what each includes are on our Pricing page.

• Billing: paid plans are billed in advance, monthly or yearly, through Razorpay, as a recurring payment you authorise at checkout.
• Free trials: some plans start with a free trial. Each club gets one trial. Billing starts when the trial ends, unless you cancel before then.
• Renewals: a paid plan renews automatically at the end of each month or year until you cancel it.
• Grace period: if a renewal payment fails, Razorpay tries again, and your club keeps its plan while it does. If Razorpay stops trying, a club that has paid before keeps its plan for a grace period of 7 more days, so that it can pay.
• Downgrade to Free: if the grace period ends without payment, or a cancelled plan reaches the end of its period, your club moves to the Free plan, and the Free plan's limits apply from then on.
• Cancelling: you can cancel at any time from your club's dashboard. Your plan stays active until the end of the period you've paid for, or the end of your trial, and you won't be charged again.
• Refunds: we don't refund the unused part of a period. If you think you were charged by mistake, write to support@myotherapp.in.

Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your information.

Payments & Refunds

Event Registration Fees

MyOtherApp serves as a platform that facilitates event registrations. Event fees are determined by the event organizers and displayed at the time of checkout.

Payments are processed by Razorpay. Depending on the event, your payment goes either to MyOtherApp's Razorpay account or straight to the organising club's own Razorpay account, if the club has connected one. Your ticket is confirmed once the payment goes through.

Refund Policy

• No Refunds for User-Initiated Cancellations – Once an event registration is completed, no refunds will be provided if a participant cancels or fails to attend the event, unless the organiser offers refunds for its event.
• Refunds for Event Cancellations – If an event is cancelled by the event organizer, conducting club, or community, the responsibility of issuing refunds lies with the organizing committee.
• Payments to MyOtherApp's Razorpay Account – We issue refunds when the organiser asks us to, as a full refund to the way you paid.
• Payments to a Club's Own Razorpay Account – The club issues refunds itself and handles any dispute or chargeback through Razorpay. MyOtherApp cannot refund these payments.

Questions about a refund should go to the organiser first. If you can't reach them, write to support@myotherapp.in and we'll help where we can.

Payment Transparency

The total amount payable will be clearly displayed during checkout before confirming the payment. MyOtherApp does not currently add a platform fee or a payment-processing fee to it; if that changes, any fee will be shown at checkout before you pay.

By proceeding with payment, users acknowledge and agree to these terms.

Reviews & Feedback

Posting Reviews

Users can submit reviews and ratings only if they have attended an event.

Reviews will be visible only to the event host and will not be publicly displayed.

Content Guidelines

Reviews must be respectful and constructive, and must follow the Acceptable Use rules. Any review containing abusive language, hate speech, or inappropriate content will be deleted.

However, the rating provided with the review will still be considered.

Moderation & Rights

MyOtherApp reserves the right to remove or moderate reviews that violate content guidelines.

Users are encouraged to provide honest feedback to help event hosts improve future events.

Suspension and Termination

You can stop using MyOtherApp, and delete your account, at any time.

We may suspend or terminate your account, or a club's account, and remove content, if you break these Terms, if the law requires it, or to protect other users or MyOtherApp. A suspended account can't be signed in to.

Limitations of Liability

Use of the App at Your Own Risk

MyOtherApp is provided on an "as-is" and "as-available" basis. While we strive to ensure a seamless user experience, we do not guarantee that the Service will always be available, error-free, or uninterrupted.

Users acknowledge that they use the Service at their own risk, and we shall not be liable for any technical issues, data loss, or service interruptions that may occur.

No Liability for Third-Party Actions

MyOtherApp acts as a platform that facilitates event registrations but does not organize or control the events listed by communities which are not under the direct control of MyOtherApp.

We are not responsible for the actions, decisions, or policies of event hosts, organizers, or third-party service providers (such as payment gateways).

Any disputes related to event content, execution, or refunds must be addressed directly with the event organizers.

No Responsibility for Financial Transactions

Payments made through MyOtherApp are processed by Razorpay, and the total is clearly displayed at checkout.

We do not receive or store your card or bank details; payments are handled through secure third-party payment processors.

We are not responsible for any unauthorized transactions, failed payments, or refund disputes.

User Content and Misconduct

We don't pre-screen everything posted on MyOtherApp, but we act on reports (see Reporting and Blocking) and may remove content, suspend or terminate accounts, or take other necessary action when users violate our terms. Content posted by users and clubs is their own, and they are responsible for it.

Any consequences resulting from false information, misuse of the platform, or policy violations are solely the responsibility of the user.

Limitations on Damages

To the fullest extent permitted by law, MyOtherApp, its creators (Edwin Emmanuel Roy and Muhammed R), and any affiliated parties shall not be liable for:

• Any indirect, incidental, special, or consequential damages, including loss of profits, data, goodwill, or reputation.
• Any damage caused due to service disruptions, technical failures, or cyber threats beyond our control.
• Any claims exceeding the total amount paid by a user for services within the last three (3) months (if applicable).

Indemnification

By using MyOtherApp, you agree to indemnify and hold harmless the platform, its creators, employees, and affiliates from any claims, damages, or legal disputes arising from:

• Your violation of these Terms.
• Your participation in events or transactions through the Service.
• Any third-party claims related to your use of the platform.

Exclusions and Jurisdiction

Some jurisdictions may not allow certain liability exclusions or limitations, so parts of this section may not apply to all users.

In such cases, our liability will be limited to the maximum extent permitted by applicable laws.

Changes to These Terms

We may update these Terms. If we change anything major, we'll let you know via the App or email, and the date at the top shows when they last changed. If you keep using the Service after a change, you accept the updated Terms.

Contact Us

Questions about these Terms, or something to report? Write to us at support@myotherapp.in.